Frequently Asked Questions

Why should I use a travel agent?

Even in the age of online booking, travel advisors are a great source of information and value. More than just a booking agent, an experienced travel advisor can make sure that your trip is tailored to you, assist you in case of unexpected problems, and help you anticipate potential issues in advance. Anybody can book a trip, it takes an experienced professional to design the vacation of your dreams!

Will I pay more if I book through an agent?

No. Booking through us does not cost you more  (travel companies build commissions into their prices, so you are paying for the service of an advisor whether you use one or not), but the value of the personalized service, amenities, and accommodations through Second Star Travel is superior to the discount deals offered by automated online travel agent websites. For additional services that go beyond the basic scope of travel booking, we offer an optional itinerary design fee.  We can work within your budget, and always focus on making sure that you get a solid value in return for any planning fees we may charge. 

Do you book group travel?

Yes! Do you have an upcoming family reunion, wedding or vow renewal celebration, or multi-family get-together? We can handle the travel details and ensure that you have access to group accommodations, seating, entrances, and other special amenities that only agents have access to. We can secure meeting space, special events, and group leaders may receive exclusive benefits as well.